Your fine art purchase is always accompanied by our Certificate of Authenticity, historical documentation, and museum-archival framing. We not only guarantee the authenticity of the work, but we also allow you to return or exchange the work if you decide you are not completely happy with it. Let’s go into the details of everything we offer:

  1. OUR ATTENTIVE CUSTOMER SERVICE and in-depth knowledge of our inventory helps you narrow down what you are looking for in your fine art acquisition. Whether it’s a specific artist, time period, style, or investment value, we are here to answer all of your questions. Read more »
  2. THE CERTIFICATE OF AUTHENTICITY that accompanies every work guarantees the authenticity of the piece for as long as you own it. Read more »
  3. HISTORICAL DOCUMENTATION from all cited catalogue references accompany your purchase, further verifying the scholarship and authenticity of your work.. It also helps you better understand your piece when showing it to friends and family! Read more »
  4. REFUND POLICY:  OUR NO HASSLE 100% MONEY BACK GUARANTEE is part of every purchase you make, because your satisfaction is of the utmost importance. We always want to be your #1 resource for purchasing fine art. Read more »
  5. MUSEUM ARCHIVAL FRAMING ensures the conservation and security of your work for a lifetime of ownership. Read more »
  6. OUR COMPETITIVE PRICING further adds value to your investment. We are able to forego the usual overhead and expensive operating costs that you will find in retail art galleries. There is no buyer’s premium, commercial rent, or commissioned salesmen here. We can set up flexible payment options, too. At Masterworks, you deal directly with the owner. Read more »
  7. PAYMENT for your purchase is simple and secure. We accept American Express, MasterCard, Visa, Discover, wire transfers, money orders, checks, and Paypal. Read more »
  8. EXPERT CUSTOM PACKAGING AND INSURED SHIPPING guarantees the safety of your work and the security of your investment while in transit. Read more »
  9. AND ENJOY YOUR FREE ANNUAL INSURANCE APPRAISAL! Read more »
  10. DELIVERY POLICY —Our work are fully insured againts loss or damage during transit. As soon as the artwork is shipped, we will send you a tracking number. You should receive your artwork within 7 business days in domestic delivery or 14 business days if international delivery.
  11. CANCELLATION POLICY– You can return the artwork if you are not happy once received. You will have 7 business days to let us know upon your receipt. Once your order is placed, you can cancel this order before we ship the artwork. Once we ship the artwork you will have to receive it and return it if you are not satisfied.

Attentive Customer Service

Our attentive customer service and in-depth knowledge of our inventory helps you narrow down what you are looking for in your fine art acquisition. Whether it’s a specific artist, time period, style, or investment value, we are here to answer all of your questions. Please do understand that from time to time a typo or mispelling can occur on our website. We are dealing with hundreds of fine art artworks and we are human after all.

Certificate of Authenticity

buying from masterworks fine art includes a certificate of authenticity

The Certificate of Authenticity (COA) accompanies every work of art and guarantees the authenticity of the piece for as long as you own it.

This original document protects the security and genuineness of your purchase and provides detailed information regarding your work of art. The Certificate of Authenticity fully and accurately describes the work of art, including but not limited to the title, artist, date, medium, edition, signature, dimensions, and catalogue raisonne references. The Certificate of Authenticity only contains factual information that can be verified by outside sources, further attesting to its value and validity as a guaranty of authenticity.

Historical Documentation

Historical documentation from all cited catalogue references accompany your purchase, further verifying the scholarship and authenticity of your work. These documents contain detailed and valuable information that can help you further understand your piece while showing it to friends and family!

Historical documentation from all cited catalogue references accompanies your purchase, further verifying the scholarship and authenticity of your work. These documents contain detailed and valuable information that can help you further understand your piece while showing it to friends and family. An authentic original work corresponds to the printed documentation in a catalogue raisonne of the artist, publisher, or printer’s work. A catalogue raisonne typically includes a comprehensive list of artworks by an artist and their descriptions to further verify the authenticity of a work. In addition, historical documentation can offer insight into the background of the work and the context of its creation through art historical explanations and scholarly comments.

About 95% of our inventory has historical documentation, but some works do not.

Refund Policy: No-Hassle 100% Moneyback Guarantee

Our no-hassle 100% moneyback guarantee is part of every purchase you make, because your satisfaction is of the utmost importance. We always want to be your #1 resource for purchasing fine art.

If for any reason you are not 100% satisfied with your purchase within 7 days of receipt of art, we will issue a full refund. If the work arrives and there is any damage please contact us right away. Or if you decide that you prefer another work of equal value in our gallery, we will exchange your purchase and credit you dollar for dollar toward the other work or issue gallery credit for the amount of the purchased piece. Returned or exchanged items must be in the same condition as when they were purchased from Masterworks Fine Art Gallery as stated on the Certificate of Authenticity and should be returned via FedEx. Will will make any of the above as simple as possible. Please contact the gallery representative whom you spoke with.

Museum-Archival Framing

Our museum-archival framing ensures the conservation and security of your work for a lifetime of ownership.

We only deal with works in excellent condition, and our museum-archival framing provides the long-term protection necessary for your work to maintain its value and remain in pristine condition for years to come. Each work is custom framed by our master framer, whose expert knowledge of framing materials, technical craftsmanship, and framing aesthetics guarantees that your work will be skillfully framed to the highest museum-grade standards.

Our Competitive Pricing

Our competitive pricing further adds value to your investment. We are able to forego the usual overhead and expensive operating costs that you will find in retail art galleries. There is no buyer’s premium, commercial rent, or commissioned salesmen here. We can set up flexible payment options, too. At Masterworks, you deal directly with the owner.

Every authentic work of fine art has a fair market value. This value is contingent upon a variety of factors, which include but are not limited to the following:

  • Demand and popularity of the artist.
  • Involvement of the artist in the creation of the piece.
  • Connoisseurship of both the artist and the piece.
  • Condition of the piece.
  • For prints, the rarity of the edition.

Payment


Payment for your purchase is simple and secure. We accept American Express, MasterCard, Visa, Discover, wire transfers, money orders, checks, and Paypal.

We reserve to the right to refuse credit card shipments to foreign addresses if they do not go to the verified billing address. No art can be shipped until it is paid in full, although short-term financing is available by special arrangement.

Custom Packing and Insured Shipping

Expert custom packaging and insured shipping guarantees the safety of your work and the security of your investment while in transit.

We typically ship using FedEx, as they assume full insurance for door-to-door transit of your artwork. We charge actual shipping and insurance costs, plus the cost of the packing materials. We never charge a handling fee. Feel free to contact us for shipping quotes. Should you opt to use a shipper other than FedEx, we ask that you please notify us prior to shipping. Please note: shipments to California residents are subject to local sales tax.

Masterworks Fine Art Gallery schedules shipping for our clients. Works can be shipped via FedEx Ground (3-5 business days), 3-Day, 2-Day, Standard Overnight or Priority Overnight shipping. Purchases typically ship within 3 days of payment clearance. We ship daily, Monday – Friday. Special delivery arrangements can be made, if needed.

Free Annual Insurance Appraisal

We offer free annual insurance appraisals to all of our customer, year after year, for as long as you own the piece. Please contact us for more information.